NHTSA Complaint #10731705 — 2003 NISSAN SENTRA ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Complaint Details

ODI Number	10731705
Vehicle	2003 NISSAN SENTRA
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	June 17, 2015
Date Filed	July 2, 2015
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2003 NISSAN SENTRA. WHILE DRIVING LESS THAN 10 MPH, A LOUD POPPING NOISE WAS HEARD FROM THE ENGINE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE VEHICLE RESTARTED AFTER APPROXIMATELY FIVE MINUTES AND WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CATALYTIC CONVERTER WAS FAULTY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO CONFIRMED THAT THE CATALYTIC CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER TO ASSIST. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/10/15*LJ UPDATED 10/05/15*LJ THE CONSUMER STATED THE VEHICLE STALLED WITHOUT WARNING. THERE WERE MULTIPLE PROBLEM CODES THAT APPEARED ON THE DIAGNOSTIC SCANNERS. UPDATED 02/09/16*JB

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