NHTSA Complaint #10731605 — 2013 CHRYSLER 200

WE FILED A COMPLAINT FOR THIS ISSUE PREVIOUSLY AND THE SAME PROBLEM HAS OCCURRED AGAIN. WILL TAKE TO DEALER WHEN THEY OPEN TOMORROW TO HAVE DIAGNOSED. CALLED CHRYSLER AND SPOKE TO PAUL, WHO STATED THAT WE NEED TO CALL BACK AFTER THE DEALER HAS A CHANCE TO LOOK AT THE ISSUE. CHRYSLER # 1-800-247-9753 PREVIOUS COMPLAINT LISTED BELOW: DATE COMPLAINT FILED: 07/28/2013 COMPONENT(S): POWER TRAIN DATE OF INCIDENT: 07/26/2013 NHTSA ID NUMBER: 10532198 ALL PRODUCTS ASSOCIATED WITH THIS COMPLAINT EXPAND DETAILS CLOSE 0 ASSOCIATED DOCUMENTS CRASH:NO FIRE:NO NUMBER OF INJURIES:0 NUMBER OF DEATHS:0 MANUFACTURER: CHRYSLER (FCA US LLC) VEHICLE IDENTIFICATION NO. (VIN): 1C3CCBBBXDN... SUMMARY: I STARTED THE 2013 CHRYSLER 200 AND SHIFTED THE TRANSMISSION INTO "DRIVE". WITH MY FOOT STILL ON THE BRAKE PEDAL, I CHECKED THE MILEAGE ON OUR NEW CAR AND IT READ 139 MILES. I COULD FEEL THE TRANSMISSION ENGAGE THEN I FELT WHAT SEEMED TO BE A SECOND ENGAGEMENT BEFORE I TOOK MY FOOT OFF THE BRAKE. AS SOON AS I BEGAN DRIVING I NOTICED THE VEHICLE WAS NOT SHIFTING OUT OF FIRST (1ST) GEAR. I STOPPED THE CAR AND SHIFTED THROUGH PARK, NEUTRAL AND MANUAL IN AN ATTEMPT TO FREE UP THE TRANSMISSION BUT WHEN I STARTED DRIVING AGAIN IT STILL WOULD NOT TRANSITION OUT OF FIRST (1ST) GEAR EVEN WHEN PUT IN THE MANUAL SHIFT MODE. I DROVE IT DIRECTLY TO THE DEALER WITHOUT TURNING OFF THE VEHICLE, AND AFTER A TEST DRIVE THEY CONFIRMED THAT IT WAS NOT SHIFTING BUT STATED THEY COULD NOT FIND A CODE INDICATING ANY PROBLEM. THEY RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY AGAIN. THE DEALER SAID THERE WAS NOTHING THEY COULD DO, AND TO BRING IT BACK IF IT HAPPENED AGAIN. *TR UPDATED 10/01/15*LJ UPDATED 11/06/2017*CN