NHTSA Complaint #10731552 — 2011 CHEVROLET AVALANCHE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10731552
Vehicle	2011 CHEVROLET AVALANCHE
Component	STRUCTURE
Date of Incident	December 31, 2014
Date Filed	July 1, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I BOUGHT MY 2011 AVALANCHE AT THE END OF 2011. THE DASH HAS DEVELOPED TWO HUGE CRACKS THAT RUN ALL THE WAY THROUGH TO THE SEAM IN TWO PLACES. IT SEEMS TO BE FREE FLOATING ON THE DASH BOARD. THIS MAKES FOR TERRIBLE NOISE WHILE DRIVING BESIDES SEEMINGLY BEING UNSAFE. I AM NOT SURE WHAT IS UNDER THAT SECTION ON THE DASH BUT I HAVE A FEAR OF A JAGGED PIECE OF SHARP PLASTIC COMING LOOSE IN THE EVENT OF AN ACCIDENT. IT STARTED TO CRACK LAST YEAR, IN 2014 BUT WAS OUT OF WARRANTY. I DO NOT FEEL THIS IS A WARRANTY ISSUE, BUT INSTEAD FEEL IT IS A DESIGN FLAW THAT REALLY SHOULD BE FIXED FOR MYSELF AND THE THOUSANDS OF OTHER PEOPLE HAVING THE SAME ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS IMPORTANT ISSUE. *TR..UPDATED 09/03/15 *BF

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