NHTSA Complaint #10731404 — 2015 HYUNDAI GENESIS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10731404
Vehicle	2015 HYUNDAI GENESIS
Component	ENGINE
Date of Incident	June 27, 2015
Date Filed	July 1, 2015
Mileage	10,786 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AFTER ACCELERATING FROM A STOP LIGHT BEHIND ANOTHER VEHICLE, THERE WAS A LOUD CRACKING NOISE HEARD FROM BEHIND THE DASH BOARD AND THE CAR SUDDENLY AND VIOLENTLY ACCELERATED WITHOUT WARNING WITH A LOUD "BOOM" IN THE BACK AS THOUGH SOMEONE HAD HIT ME FROM BEHIND, BUT NO ONE HAD HIT ME. I HAD TO BRAKE HARD TO AVOID HITTING THE CAR IN FROM OF ME. WHEN THE CAR VIOLENTLY ACCELERATED THE BACK OF THE CAR DIPPED DOWN (AND THE FRONT UP). I IMMEDIATELY CALLED THE DEALER AND REPORTED THIS AND THE CAR IS NOW IN THE REPAIR SHOP. THERE ARE NO ERROR CODES IN THE GDS SYSTEM FOR THIS INCIDENT AND THEY ARE UNABLE TO REPRODUCE. THIS WAS A VERY FRIGHTENING EXPERIENCE AND MY TRUST LEVEL IS NOW 0/100.

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