NHTSA Complaint #10731301 — 2015 JEEP RENEGADE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10731301
Vehicle	2015 JEEP RENEGADE
Component	STEERING
Date of Incident	June 17, 2015
Date Filed	June 30, 2015
Mileage	197 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS ON THE HIGHWAY WHEN SUDDENLY MY BRAND NEW CAR STALLED AND WOULD NOT SHIFT BACK INTO GEAR. THE CAR BECAME IMMOBILIZED AND HAD TO GET TOWED BACK TO THE DEALERSHIP. THEY REPLACED THE FUEL VALVE AND DID NOT TEST FOR TRANSMISSION OR ELECTRICAL ISSUES. TWO DAYS LATER THE SAME THING HAPPENED ON THE HIGHWAY. I TOOK IT TO A DIFFERENT DEALERSHIP AND THEY DID NOT KNOW WHAT WAS WRONG WITH IT, SO THEY UPDATED THE SOFTWARE IN THE CAR BECAUSE TWO UPDATES WERE AVAILABLE. I GOT THE CAR BACK AND IT BROKE DOWN FOR A THIRD TIME, AGAIN AFTER ONLY 2 DAYS. THE CAR IS CURRENTLY IN THE SHOP AND CHRYSLER IS RELUCTANT TO BUYBACK THE VEHICLE. NOBODY CAN FIGURE OUT WHAT IS WRONG.

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