NHTSA Complaint #10731155 — 1999 HARLEY-DAVIDSON ELECTRA GLIDE

THE REAR SWING ARM ON THE PRIMARY SIDE (LEFT) IS BROKEN IN TWO. THIS SWING ARM HOLDS THE REAR WHEEL, AND BRAKES TO THE MOTORCYCLE. THIS IS A VERY DANGEROUS SITUATION. AFTER MUCH RESEARCH MANY OF THESE SWING ARMS FOR YEARS 1996 TO 2000 BREAK YET NO FACTORY RECALL HAS EVER HAPPENED. WHEN I CALLED THE LOCAL HARLEY DAVIDSON DEALER, THEY CONFIRMED THAT THESE ALWAYS BREAK, AND THAT THEY HAVE REPLACED THEM ON THE POLICE MOTORCYCLES, BUT WOULD NOT REPAIR MINE OR ANY CIVILIANS MOTORCYCLE, AND SAID THAT THESE YEAR SWING ARMS ARE OBSOLETE. I INQUIRED ABOUT HAVING THEM INSTALL A LATER UPGRADED VERSION, WHICH I RESEARCHED CAN BE DONE, AND THE REFUSED TO SERVICE THE MOTORCYCLE FOR THIS CONDITION. IT IS OBVIOUS THAT H.D. IS AWARE OF THIS PROBLEM BUT REFUSES TO ADDRESS IT FOR COST REASONS.