NHTSA Complaint #10730727 — 2015 HONDA ACCORD

ON 6/25/2015 AT AROUND 9:15AM ON THE WAY TO TAKE MY GRANDFATHER TO A DOCTOR VISIT, AS MY MOTHER WAS EXITING GOLDENWEST ON THE 22 FREEWAY GOING WESTBOUND, EXPERIENCED AN INCIDENT WHERE THE RIGHT REAR TIRE BLEW OUT. THERE WAS NO CONSTRUCTION ON THE ROAD WHERE SHARP OBJECTS COULD HAVE CAUSED THIS TO OCCUR. I HAVE ALSO INSPECTED THE TIRE AND FOUND THAT THERE IS NO OTHER DAMAGE TO THE TREAD OF THE TIRE. WE BELIEVE THAT THIS IS A TIRE DEFECT. PHOTOS HAVE BEEN SUBMITTED TO THE TIRE SUPPLIER, CONTINENTAL TIRES, AS WELL AS HONDA CUSTOMER SERVICE THROUGH FACEBOOK AS I COULD NOT LOCATE THEIR EMAIL ADDRESS. WE HAVE CONTACTED AUTONATION HONDA IN COSTA MESA WHERE THE VEHICLE WAS PURCHASED AND WAS DIRECTED TO CONTACT THE TIRE SUPPLIER DIRECTLY, WHICH I BELIEVE IS QUITE RIDICULOUS THAT THEY WOULD NOT EVEN ASSIST US IN HANDLING THIS ISSUE WITH THE PRODUCT. MY MOTHER HAS NOT DRIVEN THE VEHICLE SINCE THE INCIDENT DUE TO THE LOSS OF CONFIDENCE IN THESE TIRES. SHE WAS SUPPOSED TO VISIT MY GRANDFATHER TODAY, WHO IS VERY VERY SICK WITH CANCER, BUT SHE DID NOT SINCE SHE IS AFRAID THAT ANOTHER TIRE WILL FAIL IN A SIMILAR FASHION. WE WERE LUCKY THAT IT OCCURRED NEAR WHERE SHE WAS EXITING AND ON A REAR WHEEL. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED AT HIGHWAY SPEEDS AND IF IT WERE ON ONE OF THE FRONT WHEELS SHE USES TO STEER THE CAR.