NHTSA Complaint #10730590 — 2012 FOREST RIVER XLR

TL* THE CONTACT OWNS A 2012 FOREST RIVER XLR BEING HAULED BY A 2013 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE TIRES ON THE TRAILER WERE RUBBING THE INSIDE OF THE WHEEL WELLS, CAUSING THE TIRES TO PREMATURELY BE WORN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE REAR AXLES, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY CHANGED THE TIRE POUNDS FROM 3,500 TO 4,500 POUNDS AND THE FAILURE CONTINUED. THE WEIGHT DISTRIBUTION WAS NOT ABLE TO SUPPORT THE 6 INCH I BEAM AND IT CAUSED SEVERAL CRACKS IN THE FRAME ON THE TRAILER. THE MANUFACTURER REFUSED TO REMEDY THE FAILURE AND REFERRED THE CONTACT TO THE COMPANY THAT MADE THE FRAMING. THE COMPANY INDICATED THAT THE I BEAM SHOULD BE 8 INCHES AS THE NEWLY DESIGNED MODELS TO REMEDY THE FAILURE AND NOT 6 INCHES. THE CONTACT HAD TO TAKE THE VEHICLE TO A REPAIR SHOP WHERE THEY REPLACED ALL FOUR TIRES ON THE TRAILER. THE CONTACT ALSO TOOK THE VEHICLE TO TWO DIFFERENT INDEPENDENT REPAIR SHOPS FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER AND THE FRAMING COMPANY FAILED TO REMEDY THE FAILURE AND ADVISED THE CONTACT NOT TO HAUL THE TRAILER MORE THAN 150 TO 200 MILES. THE TRAILER WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE.