NHTSA Complaint #10730342 — 2010 NISSAN VERSA

DURING ROUTINE FRONT BRAKE PAD AND ROTOR REPLACEMENT I WAS INFORMED BY MY MECHANIC THAT ONE OF THE FRONT COIL SPRINGS WAS PHYSICALLY BROKEN. IT APPEARS TO HAVE SNAPPED AND IT WAS IN JEOPARDY OF POPPING OR PUNCTURING MY TIRE. THE MECHANIC WAS SHOCKED THAT THIS WOULD HAPPEN WITH SUCH LOW MILEAGE ON THE CAR (~25,900, 5 YEARS). HE CALLED NISSAN TO ASK ABOUT THE ISSUE AND THEY SAID IT WAS A COMMON PROBLEM. BOTH FRONT COIL SPRINGS WERE REPLACED. I DO RECALL DRIVING AROUND MAY 1, 2015 ON THE HIGHWAY AROUND 65 MPH AND HEARING A LOUD CLATTERING NOISE UNDER MY CAR BUT THOUGHT NOTHING OF IT AT THE TIME. THAT COULD HAVE BEEN WHEN THE COIL SPRING SNAPPED. ...UPDATED 09/22/15 *BF UPDATED 10/27/2017*CN