NHTSA Complaint #10726749 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10726749
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	June 19, 2015
Date Filed	June 23, 2015
Mileage	62,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE VEHICLE LOST POWER STEERING IN A TURN AND THE DRIVER HAD INSUFFICIENT STRENGTH TO CONTROL THE VEHICLE. THE VEHICLE DROVE OVER THE CURB ON THE SIDE OF THE ROAD AND BENT THE TIRE RIM. THE DISPLAYED CAUTION WAS "POWER STEERING ASSIST FAULT/ SERVICE ADVANCETRAC." IN A DIFFERENT SITUATION, THE CURB COULD HAVE VERY EASILY BEEN ANOTHER VEHICLE OR PEDESTRIANS. THIS FAILURE OF POWER STEERING HAS OCCURRED AT HIGH SPEEDS AS WELL. SERVICE PROVIDERS DO NOT SEE THE FAULT IN THE WORKSHOP AS THE FAULT CLEARS EACH TIME THE CAR IS TURNED OFF AND FAILS RANDOMLY.

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