NHTSA Complaint #10726598 — 2006 PILGRIM OPEN ROAD

PINBOX FAILED WHERE CONNECTED TO MAIN FRAME. THE FAILURE CAUSED THE TRAILER FRONT TO FALL APPROXIMATELY 3 INCHES, ALMOST CONTACTING THE TOP OF THE TRUCK BED RAILS. FAILURE WAS NOTICED WHEN WE STOPPED AT AN RV PARK AT THE END OF DAY. BOTH LEFT AND RIGHT SIDES FAILED AT THE CONNECTION OF THE PINBOX TO THE MAIN FRAME. THE WELDS AT THE POINT OF CONNECTION DID NOT FAIL, RATHER IT WAS THE BASE METAL THAT CRACKED AND ALLOWED THE TRAILER FRONT TO DROP DOWN. EITHER THE STEEL WAS TOO LIGHT FOR THIS APPLICATION OR WAS INFERIOR IN SOME OTHER WAY. I SEE THAT LIPPERT HAS EXPERIENCED THIS FAILURE MANY TIMES BEFORE. I HAVE NEVER RECEIVED ANY INFORMATION TO ALERT ME TO THIS PROBLEM WHEN A PROBLEM LIKE THIS THAT HAZARDS HUMAN LIVES EXISTS WHY HASN'T SOMETHING BEEN DONE TO CORRECT IT. AT THE VERY LEAST THEY COULD HAVE WARNED ALL PEOPLE THAT HAVE A LIPPERT FRAME TO BE ON THE WATCH FOR THIS TYPE OF PROBLEM. LIPPERT SHOULD HAVE TO CORRECT DEFECTIVE EQUIPMENT THAT THEY HAVE FOISTED ON A PUBLLIC THAT PUT THEIR TRUST IN THEM. THE MANUFACTURER THAT USED THEIR PRODUCT SHOULD HAVE TO STEP UP AND ACCEPT THEIR SHARE OF THE BLAME ALSO. IS THERE NO SENSE OF RESPONSIBILITY OR HONOR IN THESE COMPANIES INVOLVING THEIR PRODUCTS, ESPECIALLY WHEN PRODUCTS THAT FAIL MAY COST SOMEONE THEIR LIFE ?