NHTSA Complaint #10726076 — 2007 BMW Z4

BMW Z4 2007 - STEERING WHEEL PULLS HARD TO THE RIGHT. WHEN CORRECTED PULLS HARD TO THE LEFT AND VICE-VERSA. I'VE TAKEN THE VEHICLE IN 5 TIMES IN THE LAST YEAR TO 3 DIFFERENT CERTIFIED MECHANICS THINKING IT HAS TO DO WITH THE ALIGNMENT BUT THE ISSUE IS NOT RESOLVED. I HAVE BEEN ADVISED BY A PRIVATE CERTIFIED MECHANIC THAT THIS IS LIKELY DUE TO A STEERING COLUMN DEFECT, FOR WHICH THE 2003-2005 BMW Z4'S WERE RECALLED. THE VEHICLE IS DIFFICULT TO CONTROL AND DANGEROUS TO DRIVE AT ANY SPEED OVER 40 MPH. THE LOCAL DEALERSHIP COMPLETED ANOTHER ALIGNMENT LAST WEEK, IS NOT ACKNOWLEDGING THE STEERING PROBLEM AND CLAIMS THAT THE VEHICLE IS OK. I AM NOW DEALING WITH CUSTOMER RELATIONS AT BMW-USA BUT NO ACTION FOR ASSISTANCE WITH THIS FACTORY DEFECT WILL BE CONSIDERED UNTIL THE LOCAL DEALERSHIP'S SERVICE DEPARTMENT ACKNOWLEDGES THE PROBLEM AND QUOTES THE REPAIR. I HAVE LOST CONFIDENCE IN THE VEHICLE AND AT HIS POINT THE IT SITS IN MY DRIVEWAY BECAUSE IT IS UNSAFE AND DANGEROUS ON THE ROAD.