NHTSA Complaint #10726013 — 2012 CHEVROLET CAPTIVA SPORT AIR BAGS

Complaint Details

ODI Number	10726013
Vehicle	2012 CHEVROLET CAPTIVA SPORT
Component	AIR BAGS
Date of Incident	October 3, 2014
Date Filed	June 18, 2015
Mileage	23,149 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

FRONT PASSENGER AIR BAG LIGHT READING "OFF" WITH PASSENGER (130LBS+). HISTORY OF EVENTS THAT STILL HAVE NOT CORRECTED THE PROBLEM: OCT 3/14: WILLS CHEVROLET(GRIMSBY 37,255KM. VEHICLE BROUGHT IN, NO CODES FOUND. TOLD NOTHING THEY CAN DO UNLESS THEY SEE IT. OCT 16/14: LEGGET CHEV(BURLINGTON) 38,734KM. REPLACED FRONT PASSENGER SENSOR MODULE ***AS OF JUNE18 THIS PART HAS NOW BEEN REPLACED A SECOND TIME AND THE PROBLEM STILL PERSISTS*** DEC 8/14: LEGGET CHEV 42,541KM. REPLACED FRONT PASSENGER BELT BUCKLE APR 15/15: LEGGET CHEV. BROUGHT VEHICLE IN FOR SAME ISSUE, TOLD I DO NOT WEIGH ENOUGH (130LBS) AND SHOULD MAYBE SIT IN THE BACK SEAT, OR I AM NOT SITTING IN SEAT CORRECTLY. MAY 11/15: LEGGET CHEV 53,055KM. SAME ISSUE WITH PASSENGER AIR BAG LIGHT HAPPEND WITH MY HUSBAND IN THE SEAT (200LBS). REPLACED INSTRUMENT CLUSTER. CAR WAS HIT @ DEALER. JUNE 6/15: ISSUE PERSISTS *I AM PREGNANT AND DO NOT FEEL SAFE IN THIS VEHICLE* .UPDATED 07-16-15 *BF UPDATED 10/25/2017*CN

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