NHTSA Complaint #10725912 — 2010 FORD FUSION
AIR BAGS issue reported to NHTSA
Vehicle Towed
Complaint Details
| ODI Number | 10725912 |
| Vehicle | 2010 FORD FUSION |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 86,554 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | Yes |
| State | NH |
Consumer Description
THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN
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