NHTSA Complaint #10725869 — 2011 BUICK REGAL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10725869
Vehicle 2011 BUICK REGAL
Component ENGINE
Date of Incident
Date Filed
Mileage 96,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

I WAS DRIVING DOWN THE HIGHWAY, 78 MPH IN RUSH HOUR AND MY ENGINE DIED/NO POWER, NO BRAKES, NO STEERING. HEAVY TRAFFIC, NO CONTROL. I MADE IT TO SHOULDER, VERY DIFFICULT TO EASE THE VEHICLE OVER. NO WARNING LIGHTS. ENGINE JUST DIED. NO CONTROL. ONCE THE CAR STOPPED AFTER ROLLING AT A HIGH SPEED, I TRIED TO START MY ENGINE. ENGINE STARTED,AND ABLE TO PROCEED. NEXT DAY, SIMILAR INCIDENT HAPPENED I WAS TURNING A CORNER. THE SAME THING HAPPENED, I WAS GOING A LOWER SPEED. I HAD LESS CONTROL AFTER THE ENGINE DIED, NO WARNING LIGHTS ETC.VERY DIFFICULT TO MANEUVER. I TURNED THE KEY AND IT STARTED. I TOOK IT TO THE DEALER. THEY SAID NEEDED OIL CHANGE, AND 3 QUARTS LOW ON OIL. AND I WAS 1000 MILES OVER . THEY WERE SENDING ME HOME WITH OIL CHANGE, I PLEADED TO LOOK INTO FURTHER AS I WAS IN FEAR OF MY LIFE DRIVING. THE SERVICE SHEET INDICATED THE CAR HAD MULTIPLE CAM ACTUATOR SYSTEM FAILURE CODES. THE SERVICE MANAGER SAID LOW ON OIL, AND WAS SAFE,HE WENT TO GET THE CAR. THE CAR STALLED ON HIM ...NO POWER, NO ALARMS,NO SERVICE ENGINE SOON LIGHTS, ETC. EVENTUALLY, I CONVINCED THEM TO GIVE ME A VEHICLE TO DRIVE AFTER INITIAL DENIAL. 1 WEEK LATER, THEY HAVE FOUND NOTHING WRONG. SAID EXHAUST CAM SHAFT ACTUATOR WAS BROKEN. THEY REPLACED THE TIMING CHAINS, THE ACTUATORS, AND SELENOIDS. STILL NO EXPLANATION WHY MY CAR DIED DRIVING DOWN THE ROAD AT 78MPH THEY SAID SOMETIMES IT TAKES 3 FAILURES OR KEY CYCLES BEFORE AN ALARM WILL BE SET. NOT SURE IF THEY TRULY FOUND THE PROBLEM SO THEY HAVE ASKED TO DRIVE MY CAR FOR SEVERAL DAYS TO SEE IF THE DEFAULT CONTINUES TO SHOW UP. I AM VERY CONCERNED THAT AN ENGINE SHOULD STOP WHILE TRAVELING AT HIGH SPEEDS 3 TIMES BEFORE AN ALARM SYSTEM OR WARNING WOULD EVER BE GIVEN TO THE DRIVER THAT THERE MAY BE A PROBLEM. I AM STILL VERY CONCERNED AND AM NOT SURE IF I SHOULD BE DRIVING THIS VEHICLE OR NOT FOR FEAR OF MY LIFE.

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