NHTSA Complaint #10725713 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 10725713
Vehicle 2012 FORD FOCUS
Component STEERING
Date of Incident
Date Filed
Mileage 72,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

THIS IS THE SECOND TIME IN 2 MONTHS THAT I'VE HAD PROBLEMS WITH THIS CAR'S TRANSMISSION. NOT ONLY DOES IT STUTTER WHEN SHIFTING AND TAKE TIME TO ACCELERATE, BUT NOW THE TRANSMISSION IS NOT WORKING. IN APRIL, THE CAR COMPLETELY STOPPED ACCELERATING, ALMOST RESULTING IN A CRASH ON THE HIGHWAY. THE DEALERSHIP DIAGNOSED IT AS A TRANSMISSION CENSOR AND COST WAS PAID OUT OF POCKET. THIS TIME, THE CAR BEGAN JERKING AND THE TRANSMISSION LIGHT FLASHED. I DROVE THE CAR HOME AND BECAUSE OF THE VIOLENT JERKING ALMOST WRECKED ON SEVERAL OCCASIONS. I AM TAKING IT TO THE DEALERSHIP FOR REPAIRS TODAY. CONSIDERING THIS CAR IS ONLY 3 YEARS OLD, IT SHOULD NOT BE HAVING ANY OF THESE PROBLEMS AND I CONSIDER IT UNRELIABLE AND A HAZARD TO MY FAMILY AND OTHER DRIVERS ON THE ROAD.

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