NHTSA Complaint #10725628 — 2006 CADILLAC STS

4/14 - CAR WAS SHUTTING OFF INTERMITTENTLY, PULLED OVER IN HOTEL PARKING LOT AND A GENTLEMEN CAME UP TO CAR TO TELL ME THAT IT WAS SMOKING, GOT OUT AND THERE WAS A FIRE AT THE REAR OF THE CAR. RAN INTO HOTEL AND GOT FIRE EXTINGUISHER TO PUT IT OUT, HAD TOWED TO REPAIR SHOP. THERE DETERMINED THAT THE TERMINAL ON THE TOP OF THE FUEL PUMP OVER HEATED AND MELTED A HOLE IN THE TOP OF THE PUMP, CAUSING FUEL TO LEAK OUT AND CATCH FIRE -$6000 WORTH OF DAMAGE, ONLY USED PARTS AVAILABLE TO FIX CAR. 8/14 RECALL WAS RELEASED ABOUT FUEL MODULE AND HARNESS. 6/15 - CALLED DEALER ABOUT UNRELATED ISSUE (DOOR LOCK), VIN# WAS RAN AND WAS TOLD PARTS WERE AVAILABLE TO FIX RECALL. I MENTIONED I DID NOT RECEIVE THE LETTER THAT PARTS WERE AVAILABLE AND WAS TOLD DEALER HAD TO ORDER THEM, 4 DAYS LATER PARTS CAME IN AND WORK WAS SCHEDULED. CAR WAS THERE FOR 10 DAYS "HAVING TROUBLE GETTING PARTS". WHEN CAR WAS PICKED UP THE FUEL GAUGE WAS NOW OFF ONLY READING 3/4 WHEN FULL AND CHECK ENGINE LIGHT ON. TOLD HARNESS IS NOT AVAILABLE TO FINISH RECALL AND IT WILL TAKE CARE OF BOTH PROBLEMS. THIS SAFETY RECALL IS BEYOND A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER SHOULD NOT HAVE TORN INTO CAR IF ALL PARTS WERE NOT AVAILABLE. CAR IS DUE FOR INSPECTION 9/15 AND AS IT CURRENTLY STANDS IT WILL NOT PASS INSPECTION DUE TO THE CHECK ENGINE LIGHT BEING ON AND NOW THE GAS GAUGE DOES NOT READ AT ALL. THIS HAS BEEN A HUGE INCONVENIENCE AND AM VERY DISPLEASED WITH THE LACK OF SUPPORT FROM CADILLAC AND THE DEALERSHIP. I NOW HAVE A VEHICLE THAT I CAN NOT GET PARTS TO FIX RECALL, WILL NOT PASS INSPECTION, AND I CAN NOT SELL IT OR TRADE IT IN.