NHTSA Complaint #10725290 — 2008 NISSAN QUEST FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10725290
Vehicle	2008 NISSAN QUEST
Component	FUEL/PROPULSION SYSTEM
Date of Incident	May 27, 2015
Date Filed	June 15, 2015
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

CAR RAN OUT OF GAS WITH GAUGE READING 77 MILES TO EMPTY. I HAVE A MAILING FORM NISSAN NORTH AMERICA, INC-- WITH MY NAME, ADDRESS, MAKE AND MODEL OF CAR, VIN NUMBER -- STATING THAT THERE IS THIS EXACT PROBLEM AND THAT THEY WILL FIX THE ISSUE AT NO CHARGE. YET-- WHEN I TALK TO THE DEALERSHIP AS WELL AS 1800 NISSAN1-- BOTH EXPLAIN THAT THERE IS NO RECALL ON THE VAN AT ALL AND THAT I MUST PAY $130 TO HAVE THE VEHICLE LOOKED AT AND THEN FOR THE REPAIR. I DON'T UNDERSTAND HOW THEY ARE NOT AWARE OF THE MAILING THEY SENT ME. I CANNOT ADD THE LETTER TO THIS COMPLAINT-- BUT HAVE IT SHOULD YOU WISH FOR ME TO EMAIL IT TO YOU OR SEND A PHOTO. I AM TAKING A LONG DISTANCE TRIP IN THIS VAN WITH MY 3 CHILDREN AND AM VERY UPSET. THEY KEEP TELLING ME THEY HAVE NO RECORD OF THIS. HOW IS IT POSSIBLE THAT I HAVE HAD THIS SAME ISSUE AND THEY MAILED ME THE LETTER INFORMING ME OF THIS EXACT ISSUE? BIG COINCIDENCE? PLEASE HELP.

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