NHTSA Complaint #10725202 — 2011 JEEP COMPASS SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	10725202
Vehicle	2011 JEEP COMPASS
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	June 8, 2015
Date Filed	June 15, 2015
Mileage	74,519 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	PR

Consumer Description

TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST SEPARATED. THE HEAD REST STRUCK THE CONTACT'S NECK AND HEAD, CAUSING THE CONTACT TO SUFFER A DISLOCATED NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD REST PLASTIC BASE SEPARATED DUE TO DEFECTIVE PLASTIC. THE HEAD REST WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,519.

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