NHTSA Complaint #10725168 — 2010 FORD FOCUS

WE OWN A 2010 FORD FOCUS. WHILE MY DAUGHTER WAS DRIVING HOME FROM HER COLLEGE TOWN AT 75MPH, THE CARE SUDDENLY LOST POWER. LUCKILY THEY WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AT THAT POINT MULTIPLE DASHBOARD LIGHTS CAME ON. THEY STARTED THE CAR AGAIN AND IT IMMEDIATLY DIED. WE HAD IT TOWED TO A REPAIR SHOP. BY THE TIME THE REPAIR SHOP HAD A CHANCE TO LOOK AT THE CAR, IT STARTED UP WITHOUT INCIDENT AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER INCONCLUSIVE DIAGNOSTICS BY THE REPAIR SHOP AND MY RESEARCH ON THIS WEBSITE, WE HAD TO ASSUME IT WAS SIMILAR TO TOO MANY OTHER IDENTICAL COMPLAINTS. MY DAUGHTER DRIVES THIS CAR TO AND FROM COLLEGE, EACH ONE WAY TRIP BEING ABOUT 180 MILES. THIS IS NOT SOMETHING WE COULD "HOPE" WOULD NOT HAPPEN AGAIN. IT SOUNDED LIKE THERE HAVE BEEN TOO MANY SIMILAR COMPLAINTS TO NOT HAVE IT REPAIRED. WE HAD NO CHOICE BUT TO REPLACE THE ENTIRE THROTTLE BODY AT OUR OWN EXPENSE TO THE TUNE OF ABOUT $800. WE WILL NEVER SPEND ANOTHER DIME ON A FORD PRODUCT. WE BOUGHT THIS CAR BRAND NEW SO OUR DAUGHTER WOULD HAVE A SAFE CAR. I AM EXTREMELY DISAPPOINTED IN THE FORD MOTOR COMPANY. I FAIL TO UNDERSTAND HOW A PROBLEM LIKE THIS, WHICH SOUNDS MUCH TO COMMON, CAN BE IGNORED. FORD SHOULD BE FORCED TO ISSUE A RECALL, AS WELL AS REIMBURSE ALL THE CAR OWNERS THAT HAVE PAID OUT OF THEIR OWN POCKETS TO HAVE THIS FIXED. WE ARE GRATEFUL THAT OUR DAUGHTER WAS ABLE TO SAFELY GET TO THE SIDE OF THE HIGHWAY, BUT IT IS ONLY A MATTER OF TIME UNTIL THIS FACTORY DEFECT CAUSES A ONE OR MORE FATALITIES. WE HAVE LOST ALL CONFIDENCE IN THE FORD MOTO COMPANY FOR NOT STEPPING UP MUCH, MUCH EARLIER TO CORRECT THIS.