NHTSA Complaint #10724993 — 2001 TOYOTA SEQUOIA

ON SEPTEMBER 12, 2012 I HAD MY 2001 TOYOTA SEQUOIA WITH 170,334 MILES SERVICED AT PRIME TOYOTA IN WEST ROXBURY MA DUE TO THE RECALL FOR FRAME CORROSION. IT WAS DETERMINED BY THE MANUFACTURER THAT THE FRAME QUALIFIED FOR RUST PREVENTION COATING WHICH THE DEALERSHIP PERFORMED THE APPLICATION. ON JUNE 12, 2015 I HAD PERFORMED PREVENTATIVE MAINTENANCE ON SAME VEHICLE NOW WITH 225,345 MILES THE INSPECTION OF FRAME REVEALED SEVERAL SITES OF RUST THROUGHOUT THE FRAME IN SOME CASES THE RUST HAS ROTTED THROUGH. I WAS ADVISED SINCE THE MANUFACTURER PREVIOUSLY PERFORMED PREVENTIVE MEASURES IN 2012 THEY ARE NO LONGER LIABLE AND WOULD NOT REPLACE FRAME AT THEIR COST. HENCE MY COMPLAINT FOR A FAIR RESOLUTION. I AM AWARE THIS IS A MAJOR ISSUE WITH SIMILAR VEHICLES BY THE MANUFACTURER. THE ATTENTION TO THIS MATTER IS GREATLY APPRECIATED.