NHTSA Complaint #10724960 — 2012 VOLKSWAGEN PASSAT
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 10724960 |
| Vehicle | 2012 VOLKSWAGEN PASSAT |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | 69,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
2012 VOLKSWAGEN PASSAT TDI DIESEL, HEARD A SMALL SNAP IN STEERING WHEEL WHILE BACKING UP AND TURNING. THE AIR BAG LIGHT CAME ON AND THE HORN AND STEERING WHEEL BUTTONS QUIT WORKING. THIS IS DEFINITELY THE CLOCKSPRING UNDER THE STEERING WHEEL. THERE IS COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE INCLUDING NTSB LOOKING INTO THE ISSUE AS A RECALL. IF ACCIDENT OCCURRED RIGHT NOW THE AIR BAG WOULD NOT WORK. HUGE SAFETY ISSUE, VW FACTORY SAID THEY WOULD NOT HELP OUT WITH THE REPAIRS. I BOUGHT THE CAR USED TWO MONTHS AGO FROM MOSSY VOLKSWAGON IN EL CAJON, CALIFORNIA. THEY WONT HELP EITHER. SOMETHING NEEDS TO HAPPEN WITH THIS RECALL. INFORMATION CAN BE FOUND HERE. HTTP://WWW.EDMUNDS.COM/CAR-NEWS/FEDS-PROBE-2012-VOLKSWAGEN-PASSAT-CC-BECAUSE-DRIVERS-AIRBAG-MAY-NOT-DEPLOY-PROPERLY.HTML
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