NHTSA Complaint #10724704 — 2015 GMC ACADIA SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	10724704
Vehicle	2015 GMC ACADIA
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	May 1, 2015
Date Filed	June 11, 2015
Mileage	200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2015 GMC ACADIA. AFTER DRIVING ONE HOUR OR LONGER, THE CONTACT WOULD GET SEVERE HEADACHES DUE TO THE POSITION OF THE HEAD RESTRAINT. THE CONTACT HAD TO REMOVE THE HEAD RESTRAINT DUE TO THE HEADACHES. THE DEALER STATED THAT THE NEW DESIGN WAS A SAFETY REGULATION AND COULD NO LONGER BE TURNED AROUND. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 09/03/15*LJ UPDATED 10/19/2017*CN

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