NHTSA Complaint #10724362 — 2006 GMC ENVOY XL 370

TL* THE CONTACT OWNED A 2006 GMC ENVOY XL 370. THE CONTACT STATED THAT THE ABS WARNING LAMP ILLUMINATED, WHICH INDICATED A MALFUNCTION. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, BUT THEY WERE UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT ALSO INDICATED THAT THERE WAS A NOISE EMITTING FROM THE FRONT OF THE VEHICLE ASSOCIATED WITH THE WHEEL HUBS AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INDICATED THAT THE DRIVER SIDE WHEEL HUB WAS DEFECTIVE AND THAT BOTH FRONT WHEEL HUBS NEEDED TO BE REPLACED. THE DEALER DID NOT REMEDY THE FAILURE WITH THE WHEEL HUBS. IN ADDITION, THE LOW BEAM HEADLIGHTS FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V248000 (ELECTRICAL SYSTEM, VISIBILITY) AND 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. WHILE TRAVELING OVER 70 MPH, THE FRONT TWO WHEELS FRACTURED WITHOUT WARNING AND THE DRIVER WAS EJECTED FROM THE VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED MEDICAL ASSISTANCE, BUT SUSTAINED FATAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.