NHTSA Complaint #10723743 — 2004 BMW X3 ENGINE

Complaint Details

ODI Number	10723743
Vehicle	2004 BMW X3
Component	ENGINE
Date of Incident	June 5, 2015
Date Filed	June 6, 2015
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE ENGINE MOUNT BRACKET BOLTS HAVE ALL SHEARED OFF INSIDE THE ENGINE BLOCK CAUSING A SAFETY CONCERN WITH THE ENGINE NOT BEING FULLY SUPPORTED. THIS PROBLEM IS NOT AN ISOLATED INCIDENT, BUT RATHER VERY COMMON ON ALL X3 MODELS. THE INTERNET IS FULL OF CUSTOMER COMPLAINTS WITH THE SAME PROBLEM. I AM THE SECOND OWNER OF THE CAR AND JUST AFTER PURCHASE I FOUND THE PROBLEM. IT WOULD APPEAR THAT THIS FAILURE OCCURRED A LONG TIME AGO, CONSISTENT WITH THE NUMEROUS COMPLAINTS OF FAILURE AT 60,000 MILES. THIS IS A DESIGN FLAW AND BMW SHOULD HAVE PROVIDED A LONG TERM SOLUTION. YET TO THIS DAY, NONE EXISTS. REPLACEMENT BOLTS WILL STILL HAVE THE SAME FAILURE MODE.

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