NHTSA Complaint #10723633 — 2008 TOYOTA SIENNA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10723633
Vehicle	2008 TOYOTA SIENNA
Component	POWER TRAIN
Date of Incident	June 1, 2015
Date Filed	June 5, 2015
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF REVERSE, CAUSING THE KEYS TO BE UNABLE TO EJECT FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO NEUTRAL IN ORDER TO SHUT THE ENGINE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFT LEVER NEEDED TO BE REPLACED. THE MECHANIC ADJUSTED THE LEVER; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V429000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

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