NHTSA Complaint #10722832 — 2006 JAGUAR XJ8

JAGUAR HAS LESS THAN 600 MILES / YR, NEVER PARKED OUTSIDE, DRIVEN IN ANY TYPE OF WEATHER BEFORE FAILURE. 3-30-2015, AFTER 170 MILE RIDE, TOPPED THE FUEL OFF BEFORE PLACING BACK INTO INSIDE COVERED STORAGE. NEXT MORNING I DISCOVERED SIGNIFICANT FUEL LEAKAGE ON THE FLOOR UNDER THE REAR OF THE JAGUAR ACCOMPANIED BY SEVERE GASOLINE FUMES THROUGHOUT THE STORAGE GARAGE THAT IS ALSO ATTACHED TO OUR RESIDENCE. UPON CAREFULLY PUSHING THE JAGUAR OUT OF STORAGE AND TAKING OVERT MEASURES TO SECURE THE DANGEROUS SITUATION, INSPECTION REVEALED A SERIOUS FUEL LEAKAGE CONDITION ASSOCIATED WITH THE FUEL TANK ASSEMBLY. PRIOR TO THIS INCIDENT THIS CAR HAD BEEN A FLAWLESS AND VERY ENJOYABLE AUTOMOBILE THAT WE HAD EVERY INTENT KEEPING INDEFINITELY THROUGHOUT OUR RETIREMENT. SEARCHING ONLINE, I DISCOVERED THE NHSTA RECALL CAMPAIGN FOR WHICH WE HAD NEVER RECEIVED ANY NOTICE WHATSOEVER, IN SPITE OF OUR OWNING THIS JAGUAR SINCE 2006 AND NEVER HAVING CHANGED OUR ADDRESS OR OWNERSHIP TITLE. DELIVERED THE JAG TO HOEHN JAGUAR CARLSBAD, CA AND THEY CONFIRMED THE RECALL AND LEARNED THE REQUIRED FUEL TANK ASSEMBLY WAS NOT IN STOCK. A WEEK LATER I WAS NOTIFIED THE REPAIR ASSEMBLY WAS RECEIVED AND I BROUGHT THE JAG BACK TO HOEHN FOR WHAT WAS PROMISED A 'SAME DAY REPAIR' - THIS IS DOCUMENTED ON THE REPAIR ORDER NO. 96331. WITHIN THE DAY I WAS NOTIFIED OUR JAG HAD BEEN DISASSEMBLED PRIOR TO DISCOVERING THE "REPAIR KIT" WAS ONLY THE MAIN FUEL CELL AND WAS MISSING 27 OTHER REQUIRED COMPONENTS - BUT- HOEHN WOULD ORDER THE MISSING COMPONENTS AND IT WOULD BE 'ANOTHER COUPLE OF DAYS'. IN THE INTERIM, OUR BELOVED JAG WAS PUSHED OUT OF THE WORK BAY AND LEFT IN THE UNPROTECTED PARKING LOT BAKING IN THE SUN AND RAIN STORMS THAT OCCURRED. 1. JAG STILL NOT REPAIRED AS OF 02 JUN 2015 2. NO PROMISE DATE FOR REPAIR 3. "MISSING PARTS NOT AVAIL", PER JAG USA SEE MY LETTER OF 21 MAY 2015