NHTSA Complaint #10722775 — 2007 TOYOTA SIENNA

I WAS NORTHBOUND ON INTERSTATE 15 IN UTAH AND NOTICED SMOKE COMING OUT FROM UNDERNEATH MY CAR. I PULLED INTO A FIRESTONE SERVICE CENTER WHERE THEY DIAGNOSED THE ISSUE TO BE A FAULTY OIL COOLER HOSE ASSEMBLY ON MY 2007 TOYOTA SIENNA MINI-VAN. I CONTACTED TOYOTA DEALER WHO SAID THAT THE PART HAD BEEN UPGRADED FROM A RUBBER HOSE TO A METAL HOSE THAT WOULD NOT BURST LIKE MINE HAD. I WAS NOT INFORMED OF THE OPTION TO UPGRADE PRIOR TO THIS INCIDENT AND IN FACT HAD HAD MY CAR INTO THE DEALER FOR AN OIL CHANGE THE WEEK BEFORE THIS INCIDENT. FIRESTONE SAID I WAS DOWN TO TWO QUARTS OF OIL REMAINING IN THE OIL PAN. I FEEL LUCKY THAT I DID NOT BURN UP MY ENGINE BY STOPPING BEFORE THE OIL PAN RAN DRY. ALSO, I AM LUCKY THAT I WAS DRIVING AND NOT MY WIFE WITH A CAR FULL OF KIDS AS THERE SEEMED TO BE A RISK OF A CAR FIRE BASED ON THE SMOKE. I AM WONDERING NOW JUST HOW SAFE AND RELIABLE MY CAR IS AND WHAT OTHER PROBLEMS TOYOTA IS AWARE OF THAT THEY HAVE NOT YET TOLD ME ABOUT ON MY YEAR MAKE AND MODEL. BY THE WAY IT KIND OF RUINED THE FAMILY VACATION WE WERE JUST STARTING.