NHTSA Complaint #10722524 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10722524 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 62,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I HAVE A 2012 FORD FOCUS SEL, WHICH I PURCHASED USED, FROM A FORD DEALERSHIP IN OCTOBER 2013. APPROXIMATELY 1 MONTH AGO (EARLY MAY 2015), UPON TURNING ON MY VEHICLE, MY STEERING WHEEL WOULD NOT MOVE AND WOULD SAY SOMETHING LIKE "POWER ASSIST STEERING FAULT." I WOULD HAVE TO TURN OF MY CAR AND TURN IT BACK ON IN ORDER FOR THE STEERING TO BEGIN WORKING. THIS BECAME MORE AND MORE FREQUENT AS THE MONTH WENT ON (SOMETIMES HAVING TO TURN MY CAR OFF AN ON 2-4 TIMES FOR IT TO BEGIN WORKING). ON MAY 26, 2015 I WENT TO TURN MY CAR ON AND MY ELECTRIC POWER STEERING COMPLETELY QUIT WORKING. I WOULD LIKE TO MENTION THAT TWICE MY ELECTRIC POWER STEERING SHUT OFF WHEN I WAS DRIVING, BUT BOTH TIMES I WAS DRIVING AT LOW SPEED, SO I ABLE TO STOP THE CAR QUICKLY TO FIX THE PROBLEM (TURN IT OFF AND BACK ON). MY CAR HAS ALREADY BEEN GIVEN AN EXTENDED WARRANTY AS THE RESULT OF A PROBLEM WITH THE TRANSMISSION CONTROL MODULE, SO I CANNOT RULE OUT THAT THIS PROBLEM IS NOT A DEFECT AS WELL (ESPECIALLY WITH ALL THE OTHER FORD RECALLS FOR THE EPS SHUTTING OFF).
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