NHTSA Complaint #10722356 — 2013 CHEVROLET MALIBU

THE WINDOW ON THE PASSENGER SIDE IN THE REAR WAS FOUND TO BE SHATTERED. THE CAR WAS IN A PRIVATE HOME GARAGE, THERE WAS NO GLASS OUTSIDE THE GARAGE AND THE WINDOW GLASS WAS BOWED TOWARD THE OUTSIDE. THE CAR WAS UNLOCKED AND THERE WAS NOTHING MISSING. THUS THERE WAS NO VANDALISM, NO OBJECT FROM THE OUTSIDE HIT THE WINDOW, AND NOTHING FROM THE INSIDE HIT THE WINDOW. IT IS MY SUPPOSITION THAT THE GLASS WAS NOT TEMPERED CORRECTLY.I LIVE IN TAMPA AND IT WAS ~90 DEGREES THE DAY BEFORE I NOTED THE SHATTERED GLASS. I HAD BEEN USING THE AIR CONDITIONER.IF THE GLASS WAS NOT TEMPERED CORRECTLY THE CHANGE IN TEMPERATURE WOULD CAUSE THE GLASS TO SHATTER. THIS COULD BE A PROBLEM FOR OTHER WINDOWS IN MY CAR AND IN OTHER GM AUTOS. GENERAL MOTORS HAS REFUSED TO PAY THE $346 IT COST TO REPAIR THE WINDOW. THEY WANT TO "TEST" THE GLASS. THIS WOULD BE FINE, HOWEVER, THE GLASS HAS BEEN DISPOSED OF AND THE CHEVROLET DEALER TO WHOM I BROUGHT THE CAR INITIALLY STATED THAT GM WILL NOT COVER GLASS DAMAGE. THEREFORE THERE WAS NO REASON AT THE TIME TO KEEP THE GLASS. THIS IS A POTENTIALLY DANGEROUS PROBLEM. HAS ANYONE ELSE REPORTED THIS OCCURRENCE?