NHTSA Complaint #10722339 — 2002 TOYOTA TACOMA

TL* THE CONTACT OWNS A 2002 TOYOTA TACOMA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V542000 (TIRES) AND INDICATED THAT THE DEALER IN NEW YORK WAS NOT ABLE TO DO THE UNDERCOATING PROCESS DUE TO STATE REGULATIONS. IN APPROXIMATELY MID AUGUST 2012, THE DEALER INDICATED THAT THE REMEDY FOR THIS DEFECT WAS NOT AVAILABLE AT THE TIME THE CONTACT TRIED TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAITED FOR YEARS TO DETERMINE WHEN THE MANUFACTURER WOULD FINALIZE THE REMEDY PLAN TO REPAIR THE VEHICLE. THE RUST BECAME EXTENSIVE TO THE POINT THAT THE UNDERBODY, THE CHASSIS, THE LEAF SPRING, AND THE REAR WHEEL WELLS ALL HAD CORROSION TO THE POINT THAT THE COMPONENTS COULD FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED FOR YEARS OF THE FAILURE AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.