NHTSA Complaint #10722286 — 2008 FORD EDGE

TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A FAILURE CODE WAS LOCATED AT THE BATTERY WIRES. THE DEALER REPLACED THE BATTERY AND ADJUSTED THE WIRES; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR INSPECTION. THE DEALER ADVISED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL. THE CONTACT CALLED THE DEALER REQUESTING INFORMATION ON NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.