NHTSA Complaint #10722116 — 2014 FORD EXPLORER

I HAVE A 2014 FORD EXPLORER SPORT AND WHENEVER THE VEHICLE ACCELERATES IT SEVERELY PULLS TO THE LEFT. THE VEHICLE WITH TRACK STRAIGHT UNTIL YOU STEP ON THE GAS AND IT PULLS SEVERELY TO THE LEFT REQUIRING ME TO COMPENSATE BY WHILE DRIVING. I ADVISED THE DEALERSHIP ON 10-8-14, 10-18-14, 12-4-14, ON A MARCH OIL CHANGE WITH FORD, 1-7-15 AND 5-18-15.THE DEALERSHIPS INITIALLY DENIED THE CAR HAD ANY ISSUES THAT WERE ABNORMAL BUT EVENTUALLY THEY ADMITTED IT DOES PULL TO THE LEFT BUT IT WAS NORMAL ACCORDING TO THE FORD ENGINEERS AND NOTHING COULD BE DONE TO CORRECT IT SINCE IT WAS A NATURAL CHARACTERISTIC OF THE VEHICLE. I DID NOT AGREE SINCE I HAVE DRIVEN OTHER VEHICLES OF THE SAME MAKE AND MODEL THAT DID NOT PERFORM THE SAME AS MY VEHICLE DOES. I ALSO SPOKE TO VARIOUS FORD SERVICE TECHNICIANS THAT INDICATED THEY HAD NEVER ENCOUNTERED THIS ISSUE AND THEY ASSUMED THAT IT COULDN'T BE TORQUE STEER SINCE THE INTELLIGENT 4 WHEEL DRIVE SHOULD CORRECT ANY WHEELS THAT WERE NOT SPINNING AT THE SAME SPEED AS THE OTHERS CAUSING THE VEHICLE TO PULL IN ONE DIRECTION OR THE OTHER. HOWEVER, THE DEALERSHIP INDICATED THEY COULD ONLY GO BY WHAT THE CORPORATE ENGINEERS ADVISED THEM AND THAT WAS THAT THE ISSUE WAS NORMAL DESPITE THE VEHICLE BEING RATED FOR A MAXIMUM TOWING CAPACITY OF 5,000 POUNDS. I ALSO HAVEN'T BEEN GIVEN AN EXPLANATION ON WHY THE LEFT TIRES ON MY VEHICLE ARE WORN OUT ONLY ON THE OUTSIDE OF THE TIRE EXACTLY IN THE DIRECTION THE CAR IS PULLING TO. THE SEVER PULLING TO THE LEFT IS NOT A MINOR THINK AND THE CAR WILL MOVE BY THE FEET TO THE LEFT VEERING OUT OF THE LANE UNLESS I COMPENSATE WHILE STEERING, YET IT DRIVES ABSOLUTELY STRAIGHT IF I LET OFF THE GAS AND I CAN'T IMAGINE TOWING ANYTHING BEHIND THIS VEHICLE WITH THESE ABNORMAL DRIVING CONDITIONS.