NHTSA Complaint #10721877 — 2005 CHRYSLER PACIFICA

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT FELT A VIBRATION COMING FROM THE BRAKE PEDAL. THE CONTACT HAD TO SHIFT THE GEAR INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE ABS AND ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, "NEW FUEL CAP" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES AND THE FUEL CAP WAS REPLACED. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.