NHTSA Complaint #10721812 — 2002 BUICK RENDEZVOUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10721812
Vehicle	2002 BUICK RENDEZVOUS
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2012
Date Filed	May 27, 2015
Mileage	98,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

VALET PERSON WAS PARKING MY RENDEZVOUS IN DEC 2012 AND SAID AS HE APPLIED THE BRAKES TO STOP HE NOTICED FLAMES COMING FROM HOOD. 2,000 IN DAMAGES. MY BIGGEST COMPLAINTIS THAT I HAVE HAD TO REPLACE THE HEAD GASKETS TWICE IN THE PAST SIX YEARS. I KEEP BEING TOLD THERE SHOULD HAVE BEEN A RECALL BECAUSE GM HAS BEEN AWARE OF THIS PROBLEM. I CANNOT AFFORD TO PURCHASE A NEW CAR NOW WITH ALL THE REPAIRS IVE PUT INTO THIS, AND ITS PROBABLY NOT WORTH MUCH. WE HAVE ALWAYS BOUGHT GM VEHICLES BUT WE MAY THINK LONG AND HARD BECAUSE ONCE THEIR OFF THE LOT IT SEEMS NO ONE CARES AND NO ONE WANTS TO BACK UP THEIR PRODUCT.

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