NHTSA Complaint #10721635 — 2006 VOLKSWAGEN PASSAT STEERING

Complaint Details

ODI Number	10721635
Vehicle	2006 VOLKSWAGEN PASSAT
Component	STEERING
Date of Incident	May 14, 2015
Date Filed	May 27, 2015
Mileage	92,585 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

MY CAR SUFFERS FROM A "STEERING COLUMN LOCK DEFECTIVE" ISSUE FOR WHICH VW OF AMERICA HAS ISSUED A RECALL AS IT IS A VERY COMMON PROBLEM ON THIS YEAR OF THE CAR. FOR SOME REASON MY CAR WAS NOT INCLUDED IN THE RECALL (BY VIN), AND NOW THAT THE PIECE IS STARTING TO FAIL THEY WILL NOT COVER IT. IT IS A CLEAR DEFECT AND IT IS WELL DOCUMENTED, BUT THEY STILL WANT ME TO PAY OUT OF POCKET ($800) TO COVER THE REPAIR COSTS. IF THIS PART FAILS, I WILL BE LEFT STRANDED WITH NO WAY OF TURNING THE CAR ON. A LOT OF MONEY HAS ALREADY BEEN SPENT FIXING THIS CAR AS THIS WAS A PROBLEMATIC YEAR FOR THIS MODEL. I DO NOT WANT TO SPEND MORE MONEY FIXING WHAT IS CLEARLY A DEFECT AND SOMETHING THAT VW HAS RECOGNIZED IS A PROBLEM AND IS FIXING IN OTHER CALLS FROM THE SAME YEAR. THANK YOU.

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