NHTSA Complaint #10721386 — 2007 FORD FUSION

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10721386
Vehicle 2007 FORD FUSION
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 84,250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I WENT TO OPEN MY DRIVER SIDE DOOR AND THE HANDLE SNAPPED BACK AT ME. I WENT TO OPEN THE DOOR AGAIN AND NOW THE HANDLE IS BROKEN. I HAVE TO OPEN MY WINDOW AND OPEN MY DOOR FROM THE OUTSIDE. ALSO, WITH THE DOOR BEING BROKEN MY CAR LOCKS HAVE A MIND OF THERE OWN. SOMETIMES THE LOCKS LOCK BY THEMSELVES AND SOMETIMES THE ALARM IS ACTIVATED BY ITSELF. MY MAIN CONCERN IS THAT IF I GET INTO AN ACCIDENT OR THERE IS A FIRE, MY FIRST INSTINCTS IS TO OPEN MY DOOR AND GET OUT OF THE CAR. I CAN'T DO THIS WITHOUT OPENING THE WINDOW AND PUTTING MY HAND OUTSIDE THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. I JUST HOPE I AM NOT PANICKING TO MUCH THAT I REMEMBER HOW TO GET OUT OF THE CAR. I FEEL THIS A REAL SAFETY ISSUE. I USED GOOGLE TO SEE IF THERE WERE ANY RECALLS AND FOUND NOTHING, ALL I FOUND IS THAT QUITE A FEW PEOPLE WITH FORD FUSIONS ARE HAVING THE SAME PROBLEM. I AM NOT THE ONLY PERSON WITH THIS PROBLEM. I CONTACTED THE DEALERSHIP AND THEY WERE NO HELP THEN I CONTACTED THE FORD CORP. AND ALL THEY DID WAS TAKE MY INFO.

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