NHTSA Complaint #10721229 — 1999 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10721229
Vehicle	1999 FORD EXPEDITION
Component	ENGINE
Date of Incident	May 4, 2015
Date Filed	May 24, 2015
Mileage	174,616 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

AFTER PICKING UP MY LAUNDRY, I HEADED TO STAPLES WHILE DRIVING 45 MPH I HEARD A LOUD BOOM AND VERY STRONG SMELL OF GAS SO I PULLED OVER TURNED OFF TRUCK. I STARTED AGAIN AND IT WAS A LOUD POPPING SOUND. I GOT HOME CHECKED TRUCK ENGINE. I NOTICED MY COIL PACK OUT AND SPARK PLUG ATTACHED TO IT. I TRIED TO PUT SPARK PLUG BUT THE THREADS WERE ALL STRIPED. I CHECKED THE INSIDE OF CYLINDER HEAD COULD NOT SEE TRIED TO PUT IN A NEW SPARK PLUG BUT I CAN TURN AND TURN AND THE SPARK PLUG WOULD NOT SCREW IN. THIS IS DANGEROUS BECAUSE WHEN SPARK PLUG BLOWS OUT YOU HAVE ALL THE ODOR OF GAS COMING OUT AND THAT ONE SPARK CAN CAUSE ENGINE TO BLOW UP. I CONTACTED FORD ALL THEY TOOK WAS MY VIN NUMBER AND NAME NEVER HEARD FROM THEM AGAIN.

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