NHTSA Complaint #10721147 — 2011 BMW 335XI

I ORDERED A BRAND NEW 2011 BMW 335I XDRIVE AND IT WAS DELIVERED ON APRIL 19, 2010. THE 2011 MODEL YEAR CAME OUT EARLY. ON FEB 20, 2012 I HAD A DIFFICULT TIME STARTING THE ENGINE AFTER SITTING OVERNIGHT...IT WOULD TAKE TOO LONG TO START, CRANKING FOR A LONG TIME. BROUGHT IT TO BMW IN WARWICK RI AND THEY RAN SHORT TESTS AND FOUND NOTHING WRONG. ANOTHER TIME I WOULD SMELL A STRONG ODOR OF GASOLINE AND I WAS NOT BY ANY GAS STATIONS OR OTHER CARS. BROUGHT IT TO THE SAME SERVICE CENTER AND THEY COULD NOT FIND ANYTHING WRONG. ANOTHER TIME MY CAR STALLED OUT UNEXPECTEDLY, BUT WAS ABLE TO START IT AGAIN. THIS WEEK ON MAY 21ST 2015 DROPPED THE CAR OFF TO HAVE ANOTHER TIRE REPLACED BECAUSE I HIT A POTHOLE (8 TIRES REPLACED IN 34,500 FILES, 4 REPLACEMENT TIRES DUE TO POTHOLES). I ALSO COMPLAINED ABOUT THE CAR TAKING TOO LONG TO CRANK OVER 1ST TIME IN THE MORNING. THEY KEPT THE CAR OVERNIGHT AND THEIR TECHNICIAN HAD THE SAME STARTING PROBLEM THAT I EXPERIENCED AND THEY RAN A DIAGNOSTIC. THEY SAID THE HIGH PRESSURE FUEL PUMP AND THE FUEL RAIL PRESSURE SENSOR HAD TO BE REPLACED. THE SERVICE ADVISOR SAID IT WAS A TWO-PART REPAIR. HE SAID BMW WOULD COVER THE $885 HIGH PRESSURE FUEL PUMP BUT I WOULD HAVE TO PAY FOR THE FUEL RAIL PRESSURE SENSOR WHICH WAS $391. IF THIS TAKES TWO PARTS TO REPAIR, THEN WHY ISN'T BMW PAYING FOR BOTH PARTS? I CALLED BMW HEADQUARTERS IN WOODCLIFF LAKE NJ FOR A RESOLUTION BUT I WAS TOLD I WOULD HAVE TWO WAIT UP TO 5 BUSINESS DAYS FOR AN ANSWER. I FOUND MANY BMW BLOGS ONLINE COMPLAINING ABOUT HIGH PRESSURE FUEL PUMP FAILURES AND REPEATED FAILURES AFTER THE HIGH PRESSURE FUEL PUMP WAS REPLACED. MY CAR HAS LESS THEN 35,000 MILES ON IT. THE 2011 BMW 335I XDRIVE WITH THE N55 ENGINE SHOULD BE INCLUDED IN THE PREVIOUS RECALL SINCE THEY USE THE SAME HIGH PRESSURE FUEL PUMP AS PREVIOUS YEAR MODELS THAT WERE RECALLED AND BMW SHOULD PAY FOR THE FULL REPAIR