NHTSA Complaint #10717817 — 2002 BMW 325I

I WAS MADE AWARE OF A TWO OPEN SAFETY RECALLS FOR MY CAR. I AM TOLD THAT THE AFFECTED PARTS NEED TO BE REPLACED FOR THE ENSURED SAFETY OF MY VEHICLE. HOWEVER, I WAS TOLD THAT THESE REPAIRS COULD ONLY BE DONE AT AN AUTHORIZED BMW CENTER. I CURRENTLY LIVE IN MISSOULA, MT AND THE NEAREST BMW CENTER IS 3 HOURS AWAY IN SPOKANE, WA. OBVIOUSLY, I CANNOT DRIVE 3 HOURS EACH WAY AND WAIT HOWEVER MANY HOURS OR DAYS THE REPAIRS TAKE TO HAVE THEM DONE AT THE BMW CENTER I AM TOLD HAS TO DO THEM. THE BMW CUSTOMER RELATIONS DEPARTMENT IS NOT WILLING TO OFFER ANY HELP IN FIXING THIS SITUATION AND GETTING THESE RECALL REPAIRS DONE.