NHTSA Complaint #10717723 — 2005 BMW X3 AIR BAGS

Complaint Details

ODI Number	10717723
Vehicle	2005 BMW X3
Component	AIR BAGS
Date of Incident	May 14, 2015
Date Filed	May 21, 2015
Mileage	137,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I OWN A 2005 BMW X3, PURCHASED NEW 5-5-05. ON 12-19-11, WHILE AT THE DEALER FOR SERVICE, TECH ADVISED THAT DURING SHORT TEST, HE NOTED FAULTED PASS SEAT MAT SENSOR. DEALER REPLACED PASS SEAT MAT SENSOR AND ENABLED. AT NO TIME WERE PRIOR RECALLS ON THIS ISSUE MENTIONED NOR WAS I PROVIDED DOCUMENTATION CONCERNING ANY EXTENDED WARRANTY. ON 5-14-15 (NOTE THE DATE) THE SRS WARNING LIGHT ON THE DASH CAME ON AND REMAINED LIT WHILE THE PASS SEAT AIR BAG LIGHT WOULD NOT GO OFF. TOOK CAR TO DEALER 5-19-15. THEY CONFIRMED THE SAME SEAT MAT SENSOR THEY REPLACED ON 12-19-11 WAS AGAIN FAULTY. HOWEVER, THIS TIME THEY WOULD NOT REPLACE AS IT WAS BEYOND THE HERETOFORE "EXTENDED WARRANTY" BY 14 DAYS. TOOK VEHICLE TO LOCAL SHOP WHO REPLACED SEAT MAT SENSOR. FAULTY SEAT MAT SENSOR RETAINED FOR POSSIBLE TESTING. THIS IS A SIGNIFICANT SAFETY ISSUE THAT BMW IS IGNORING. HOW MANY MORE COMPLAINTS NEED TO BE MADE BEFORE THIS ISSUE IS RESOLVED? DO PEOPLE NEED TO BE INJURED (OR WORSE) BEFORE BMW IS HELD ACCOUNTABLE? WITH SEAT BAG RECALLS BEING IN THE NEWS DAILY, HOW MUCH BAD PUBLICITY DOES BMW WANT BEFORE THEY ACTUALLY DO WHAT IS RIGHT?

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