NHTSA Complaint #10717561 — 2014 FIAT 500

ON THE DAY OF FEB. 24 2015 ME AND MY WIFE WERE IN THE DRIVE-THRU AT STAR-BUCK. WHILE WE WERE IN LINE TO GET COFFEE WE SMELL THIS BAD BURNING SMELL. I THOUGHT IT WAS FROM SOME WHERE IN THE AREA, I EVEN ASK THE STAR-BUCK CLERK WHATS THAT SMELL, HIS REPLY WAS THIS IS THE FIRST TIME SMELLING IT. AS WE PULLED OFF FROM STAR-BUCKS I NOTICED WHITE SMOKE COMING FROM UNDER THE HOOD AND MAKING ITS WAY INTO THE CABIN OF THE VEHICLE. CALLED THE FIAT DEALERSHIP AS IT WAS HAPPENING, THEY SUGGEST ME TO BRING FIAT IN, SO I DID. FIAT VERIFIED THE PROBLEM AND STATED THIS.( VERIFIED CLUTCH BURNING TYPE SMELL UNDER HOOD. INSPECT AND FOUND NO LEAK AND NO CODES IN PCM OR TCM. DROVE AND FOUND ENGAGEMENT FROM STOP VERY SLIGHTLY DELAYED COMPARED TO NEWER VEHICLE. RELEARNED CLUTCH CONTACT POINTS. DROVE AGAIN AND FEELS BETTER. OK AT THIS TIME.) THEN ON MAY 6 2015 14005 MILES,MY FIAT 500L DID IT AGAIN. WE WERE AT POPEYES DRIVE-THRU WAITING IN LINE TO BUY CHICKEN AND IT HAPPEN AGAIN WITH THE BURNING SMELL AND WHITE SMOKE,BUT THIS TIME MY FIAT WOULDN'T MOVE WHILE WE WERE IN DRIVE. SO I SHIFTED OUT OF DRIVE TO REVERSE FROM REVERSE TO NEUTRAL AND CAR WOULDN'T MOVE. THEN I PUT IT IN PARK AND KILL THE CAR, REATRTED CAR AND IT DECIDED TO MOVE THEN. SO IT SCARED ME AGAIN WITH THE BREATHING OF THE BURNING SMELL, IN WHICH HURTS YOUR LUNGS AND BURNS YOUR EYES. SO I BROUGHT THE FIAT TO A DIFFERENT FIAT DEALERSHIP, WITH MY CONCERN. THEY KEPT THE CAR FOR 1 DAY AND SAID. (TEST DRIVE VEHICLE AND IS OPERATING AS DESIGNED. SHIFTS THROUGH GEARS PRO PERTLY, UP SHIFTS AND DOWN SHIFTS. UNABLE TO DUPLICATE CONCERN AT THIS TIME. CHECKED OVER VEHICLE ANS IS OPERATING AS DESIGNED.