NHTSA Complaint #10717558 — 2014 FORD FOCUS POWER TRAIN

Complaint Details

ODI Number	10717558
Vehicle	2014 FORD FOCUS
Component	POWER TRAIN
Date of Incident	May 20, 2015
Date Filed	May 20, 2015
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

EVER SINCE AROUND 10,000 MILES, MY 2014 FORD FOCUS HAS BEEN EXPERIENCING DELAYED ACCELERATION AND DECELERATION, GRINDING NOISES COMING FROM THE TRANSMISSION, SHAKING, ROUGH STARTS, AND SHUTTERING. IT'S CAUSED THE VEHICLE TO LURCH FORWARD RAPIDLY AFTER NOT INITIALLY ACCELERATING, WITH A FEW CLOSE CALLS IN TRAFFIC. FORD IS AWARE OF THIS PROBLEM. I'VE TAKEN THIS VEHICLE IN TO BE SERVICED, ONLY TO HAVE THEM TELL ME THE PART ISN'T AVAILABLE. IT'S BEEN 4 MONTHS, STILL WAITING. THIS IS UNACCEPTABLE.

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