NHTSA Complaint #10717541 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10717541
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	April 25, 2015
Date Filed	May 20, 2015
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WITHIN A MONTH I HAD THE POWER STEERING ASSIST FAULT WARNING COME UP TWICE AND THE POWER STEERING GIVES OUT. I TOOK IT IN FOR SERVICE AND THEY DIAGNOSED IT WITH NEEDING A POWER STEERING GEAR ASSEMBLY. THE QUOTE FOR THE REPAIR WAS $1,630. I GOT THIS CAR WITH JUST 42,000 MILES ON IT AND I HAVE JUST PUT ONLY 8,000 MILES ON IT AND HAD TO GET THE THROTTLE BODY REPLACED UNDER RECALL BUT I CAN'T UNDERSTAND WHY THE POWER STEERING GEAR ASSEMBLY PART ISN'T CONSIDERED A RECALL SINCE IT CAN BE A HUGE SAFETY RISK! I'M VERY DISAPPOINTED WITH HOW FORD MOTOR COMPANY IS NOT TAKING ISSUE THIS SERIOUSLY!

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