NHTSA Complaint #10717497 — 2008 LINCOLN MKZ

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	10717497
Vehicle	2008 LINCOLN MKZ
Component	WHEELS
Date of Incident	January 11, 2012
Date Filed	May 20, 2015
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

WHEN I PURCHASED MY 2008 LINCOLN AWD MKZ, NEW TIRES WERE PART OF THE "DEAL". FROM THE VERY BEGINNING ONE TIRE (DRIVERS SIDE REAR) WAS LOSING AIR. I WENT BACK TO THE DEALER AND THEY COULDN'T DETERMINE THE PROBLEM. I HAVE BEEN BACK AND FORTH TO THE DEALER CONSTANTLY EVER SINCE THE PURCHASE OF MY MKZ. AT ONE POINT THE DEALER SENT ME TO AN INDEPENDENT TIRE COMPANY. THEY LOOKED AT THE TIRE IN QUESTION AND I WAS TOLD THAT THE TIRE WILL NOT "BEAD" TO THE RIM BECAUSE OF THE FLAKING OF THE CHROME ON THE RIM. THEY DID PUT A SEALANT ON THE AREAS BUT IT WAS A TEMPORARY FIX. NOW I'M HAVING A PROBLEM WITH THE DRIVERS SIDE FRONT WHEEL LOSING AIR. WHEN THE WEATHER IS COOLER, THE AIR LEAK IS SLOWER, DURING WARM WEATHER, THE LOSS IS FASTER. IN THE PAST TWO WEEKS I HAVE HAD AIR ADDED TO THE TIRES AT LEAST ONCE EACH WEEK. WITH ALL THE COMPLAINTS ABOUT THE WHEELS/RIMS THAT ARE POSTED, WHAT, IF ANYTHING, WILL FORD/LINCOLN DO ABOUT THE PROBLEM? I'M PROUD OF MY LINCOLN AND WITH ALL THE COMMERCIALS ABOUT FORD STANDING BEHIND THEIR VEHICLES WHY ARE WE STILL HAVING A PROBLEM?

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