NHTSA Complaint #10717322 — 2012 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10717322
Vehicle	2012 FORD FOCUS
Component	STEERING
Date of Incident	March 9, 2015
Date Filed	May 19, 2015
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

COULD NOT MOVE STEERING WHEEL AT ALL WHEN I STARTED CAR. AFTER MULTIPLE RESTARTS, STEERING FINALLY WORKED NORMALLY. THIS SAME STEERING LOCK HAS HAPPENED WHEN I START MY CAR APPROXIMATELY 20 TO 30 TIMES SINCE THE FIRST INCIDENT. FORD DEALER COULD NOT FIND ANYTHING WRONG. THEY TOLD ME I NEEDED A CODE FOR THEM TO INVESTIGATE THE ISSUE. THIS HAS NOT HAPPENED WHILE DRIVING, BUT AM SOMEWHAT WORRIED MY STEERING MAY LOCK UP IN THIS SAME MANNER WHILE ON THE ROAD.

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