NHTSA Complaint #10717289 — 2010 VOLKSWAGEN JETTA

VW TDI ENGINE: A POORLY DESIGNED DIESEL ENGINE PARTICULATE FILTER (PF). VW IS IRRESPONSIBLE IN DESIGNING, SELLING AND SUPPORTING REPAIRS TO THIS ITEM. COST FOR 100K SCHEDULED MAINT. FOR TIMING BELT AND OTHER PM WORK @ $3,127, PF IS EXPECTED TO FAIL BETWEEN 90K AND 130K MILES AND IS ON RECORD TO BE A PM REPLACEMENT PART IN THE SERVICE MANUALS. CHECK ENGINE LIGHT STARTED COMING ON AT 90K MILES. MY MECHANIC RESET LIGHT TWICE. I EVENTUALLY TOOK IT TO VW AND GAVE THEM A COPY OF THE SERVICE BULLETIN, PROVIDED BY MECHANIC.VW INSISTED IT WAS BOTH EXHAUST PRESSURE SENSORS AT $607 THIS WAS WRONG, LIGHT ON IN 4 DAYS. COST TO REPLACE THE PF IS $6.2K. AT 100K MILES THIS CAR HAS COST ME $9,863 FOR VW SCHLD. MAINT.. REPAIRS THAT VW RECOMMENDS TO BE DONE TO THIS CAR. VW CUSTOMER RELATIONS SAID NOTHING THEY CAN DO AND SUGGESTED I GO TO NHTSA. 1. VW ADVERTISED TDI ENGINE AS THE CLEANEST EMISSIONS IN THE WORLD! 2, WE EXPECTED PAY-OFF THROUGH EXCELLENT GAS MILEAGE AND LOW COST OWNERSHIP. AT 100K MILES A DEISEL SHOULD JUST BE BREAKING IN. RESULTS OF VW SELLING THE VEHICLE AND NOT SUPPORTING ITS CUSTOMERS: A. VW HAS STUCK ME WITH A CAR I CAN NOT SELL OR TAKE A DUMP ON RESALE. WHO WANTS TO BUY A CAR WITH A CHECK ENGINE LIGHT ON? B. I KEEP CARS AND KEEP THEM MAINTAINED SO I GET HIGH MILEAGE OUT OF THEM. EVEN IF I DID THE PF REPAIR AT $6K I WOULD BE LOOKING TO DO IT AGAIN AT 200K MILES. THERE IS NO VALUE TO COST OF OWNERSHIP OF THIS CAR!! C. I COULD GO TO MY MECHANIC AND RESET THE CHECK ENGINE LIGHT AND SELL THIS CAR NEAR RESALE. UNFORTUNATELY THE VIN NO. IS ON RECORD WITH THIS ISSUE. NOR DO I HAVE THE CONSCIENCE TO DO THAT. VW IS AN IRRESPONSIBLE CAR MANUFACTURER!!!!. HOW CAN YOU SELL A CAR THAT REQUIRES HIS MUCH SCHEDULED REPAIR WORK??? VW YOU HAVE SCREWED ME AND YOUR CUSTOMERS!