NHTSA Complaint #10717269 — 2014 SUBARU IMPREZA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10717269
Vehicle 2014 SUBARU IMPREZA
Component ENGINE
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

CHECK OIL LIGHT FIRST CAME ON AT 5000 MILES. AFTER CHECKING THE OIL, IT WAS DETERMINED THAT I WAS DOWN TWO QUARTS OF OIL. I GOT A COMPLETE OIL CHANGE WITH SYNTHETIC OIL WHICH IS NOT CHEAP. OIL LIGHT AGAIN CAME BACK ON AFTER ANOTHER 2500 MILES. HAD TO ADD ANOTHER QUART OF OIL. DEALERSHIP SAID THIS RATE OF OIL CONSUMPTION WAS NORMAL, HOWEVER I INSISTED ON AN OIL CONSUMPTION TEST. HAVING TO ADD OIL THREE TIMES IN 9000 MILES FOR A BRAND NEW CAR IS NOT NORMAL NO MATTER WHAT THE DEALERSHIP SAYS. I HAD A 2011 SUBARU IMPREZA SPORT AND THE SAME THING HAPPENED. I ACTUALLY RAN MYSELF OUT OF OIL AND THE CAR STALLED GOING 45 MILES AN HOUR DOWN THE FREEWAY. I LIMPED IT TO THE DEALERSHIP AND THEY SAID I MUST HAVE HAD A MAJOR OIL LEAK. MY GARAGE WAS AND IS CLEAN OF ANY SIGNS OF AN OIL LEAK. I WAS NOT EVEN DUE FOR AN OIL CHANGE WHEN THE CAR STALLED AND WAS OUT OF OIL. I TRADED THE 2011 IMPREZA SPORT FOR A 2014 IMPREZA SPORT BECAUSE I THOUGHT THE 2011 MUST HAVE BEEN A LEMON. IT IS EXPENSIVE TO KEEP HAVING TO ADD SYNTHETIC OIL TO A BRAND NEW CAR BETWEEN OIL CHANGES TO KEEP IT RUNNING, AND I TRADED IN A CAR WITH NO CAR PAYMENT TO GET ANOTHER CAR WITH THE SAME ISSUE. YET, I SEE THERE IS STILL NO RECALL FOR EITHER THE 2011 OR 2014. SOMEONE ELSE IS GOING TO HAVE TO STALL AT HIGH SPEEDS AND CRASH BEFORE ANYTHING IS DONE BY SUBARU TO ADDRESS AND CORRECT THE PROBLEM, APPARENTLY.

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