NHTSA Complaint #10717161 — 2007 CHEVROLET SUBURBAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 10717161
Vehicle 2007 CHEVROLET SUBURBAN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 120,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OR

Consumer Description

I STARTED MY CAR AND THE BRAKES WERE GONE AND THE STEERING WHEEL WAS LOCKED UP. I TURNED IT OFF AND STARTED IT AGAIN, THEN THE BRAKES WOULD LOCK UP AND THERE WAS NO POWER STEERING. I WAITED A WHILE AND TRIED A THIRD TIME, IT MADE A POWER STEERING MACHINE NOISE AND WAS BACK TO NORMAL. I WAS AFRAID TO DRIVE IT BECAUSE I DIDN'T WANT TO CAUSE AN ACCIDENT IF IT HAPPENED AGAIN. I HAD IT TOWED TO THE DEALER. THE DEALER COULD NOT REPRODUCE THE PROBLEM, THEREFORE COULD NOT USE MY EXTENDED WARRANTY TO FIX IT. I PAID OUT OF POCKET FOR A NEW POWER STEERING PUMP, BECAUSE I WILL NOT DRIVE IT IF THERE IS EVEN A CHANCE OF THAT HAPPENING AGAIN. IT'S TOO MUCH OF A LIABILITY.

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