NHTSA Complaint #10717129 — 2010 GMC YUKON XL STEERING

Complaint Details

ODI Number	10717129
Vehicle	2010 GMC YUKON XL
Component	STEERING
Date of Incident	April 7, 2015
Date Filed	May 18, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

OVER A MONTH AGO I NOTICED A HUGE CRACK ABOVE STEERING COLUMN, THE RAISED PART. KNOWING IT WAS NOT A USER ERROR, I WAS PLANNING ON CONTACTING GMC. LAST WEEK I NOTICED ANOTHER CRACK ON LEFT SIDE OF AIR BAG. I DECIDED TO LOOK ONLINE AND SEE IF THIS HAPPENED TO OTHERS. AND YES IT HAS. THERE ARE SEVERAL YEARS AFFECTED, 1993, 2007, 2008, 2010, 2011. THERE ARE THOUSANDS OF GMC OWNERS WHO HAVE CONTACTED GMC AS I HAVE JUST DONE, WITHOUT ASSISTANCE. NO RECALLS HAVE BEEN ISSUED. THIS IS A HUGE SAFETY ISSUE AND I'M VERY VERY UPSET, FRUSTRATED AND DISAPPOINTED IN GMC. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET TO GET THIS FIXED AS IT IS GMC'S RESPONSIBILITY! THE SAD THING IS IT WILL TAKE A SERIOUS ACCIDENT FOR THEM TO RESOLVE THIS SITUATION.

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